Real Magnet
Real Magnet
Magnet Mail: Advanced Email Broadcast Solutions

Detailed Bounce Tracking

Meticulous management of bounces is a key ingredient of higher delivery rates. MagnetMail provides in-depth tracking of bounces that helps clients better manage their lists and improve delivery rates. MagnetMail categorizes bounces into six different types:

Bounce Detail Report

MagnetMail breaks down bounces into detailed categories.

  • Generic Hard Bounce
  • Generic Soft Bounce
  • User Unknown
  • Mailbox Full
  • Temporarily Unavailable
  • Bad Domain

From a message’s Overview Tracking page, users can drill down and view the bounce details for that specific message. An explanation and recommended courses of action are provided for each bounce type. Additionally, functionality on the Bounce Details page enables users to re-send one or more bounce types, and to search bounces using parameters such as first name, last name, email address, date and more.