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Overview

MagnetMail Whitelisting Information

To whitelist emails from Real Magnet,

  1. add us to your safe sender list (desktop level) and
  2. forward our server-level information to your email administrator.

1. Desktop Level White Listing:

You will need to send your return email address to recipients who have desktop-level spam filtering. They will have to indicate in their various email clients that your address and/or domain is a safe sender.

AOL Subscribers:

  1. From your mailbox screen click on the drop down arrow to the right of the 'Mail Options' and then click on Address Book.
  2. Click the Add button (Add Contact for version 8.0).
  3. Type in or cut and paste the supplied return email address into the 'Screen Name' block, and then click Save.

Hotmail Subscribers:

  1. Select the Options links in the upper right of the screen.
  2. Click on Junk E-Mail Protection.
  3. Click on Safe List.
  4. Type in or cut and paste the supplied return email address into the the box and then click Add.

Yahoo Subscribers:

  1. From your mailbox screen click on the drop down arrow to the right of the 'Addresses' and then click on Add Contact.
  2. Type in or cut and paste the supplied return email address into the the Email box and then click Save.

MSN Subscribers:

MSN 8

  1. Click on E-mail settings.
  2. Click on the Junk Mail link.
  3. Click on Safe List.
  4. Click on Add an item to this list.
  5. Type in or cut and paste the supplied return email addressinto the the Safe List box and then click Add.

MSN 9

  1. Click on Settings: E-mail | Junk e-mail.
  2. Click on the Junk E-mail Guard link.
  3. Click on Safe List.
  4. Type in or cut and paste the supplied return email address into the Safe List box and then click Add.

Juno/Netzero Subscribers:

  1. From your mailbox screen click on the Address Book tab.
  2. Next to the Lists tab Click the 'Add new contact' link.
  3. Type in or cut and paste the supplied return email address into the Email Address block, and then click the Save button.

Earthlink Webmail Subscribers:

  1. From your mailbox screen click on the Address Book.
  2. Click the Add button.
  3. Type in or cut and paste the supplied return email address into the E-mail block, and then click the Save button.

Outlook 2003:

  1. From your inbox select Actions then select Junk E-mail and click on Junk E-mail Options Address Book.
  2. Click the Safe Senders tab.
  3. Type in or cut and paste the supplied return email address into the block area, and then click the OK button.

2. Server Level White Listing:

Instruct your recipients to send this information to their e-mail administrators:

Email Service Provider: Real Magnet (www.realmagnet.com)

The sending server is either:
66.70.82.40 OR 64.106.137.140; OR
one of the following: 209.18.70.1 through 209.18.70.254

All of the above IP's are sub-domains of magnetmail.net (mail*.magnetmail.net)

The return path is:
mmreturn@magnetdev.com
(66.70.25.24)

IF YOU HAVE A PRIVATE IP ADDRESS, PLEASE CONTACT CUSTOMER SUPPORT AT (301) 652-4025.

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